Manage your Microsoft 365 subscription or Office product (2024)

FAQs

Is Microsoft 365 subscription the same as Office 365? ›

If you're looking for Office 365, you're in the right place. Office 365 is now Microsoft 365. If you're already an Office 365 subscriber, you don't need to do anything to start enjoying Microsoft 365.

Click Settings, and then under My app settings, choose Office 365. On the My account page, choose Subscriptions. You'll see the services that you're licensed to use, such as the latest desktop version of Microsoft 365, SharePoint in Microsoft 365 or OneDrive for work or school, and Exchange Online.

Microsoft 365 is a subscription service that ensures you always have the most up-to-date Office apps from Microsoft. With Microsoft 365 Family, you can install Microsoft 365 on all your devices and sign in to five at the same time―that means you can use Office no matter where you are or what device you're on.

If you have a Microsoft 365 subscription or non-subscription version such as Office Home and Business 2021, 2019, 2016 or 2013, in most cases you can't run these versions together on the same computer.

Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. Microsoft 365 includes the robust Office desktop apps that you're familiar with, like Word, PowerPoint, and Excel.

Microsoft 365 has two billing options: annual and monthly. Your renewal cycle depends on the billing option you choose. If you have any questions, please feel free to reply.

If you don't renew your Office 365 subscription, you'll lose access to all the Office apps and services that are included in your subscription.. No, you will not lose access to your documents. What will happen is that your documents will need to be opened by other word processor and .

If you cancel a monthly subscription, it immediately moves to the Disabled stage on the date you cancel it. In the Disabled stage, your users immediately lose access to the Windows 365 assets, and only admins have access to the data for the next 90 days.

If you decide not to buy Microsoft 365, you can turn off recurring billing and let your trial expire or cancel it. Before your trial ends, back up any data that you want to keep. After the 30-day Expired status ends, your trial account information and data are permanently deleted.

Why can't I cancel my Microsoft subscription? ›

If you purchased an Office subscription from a third-party retailer, you need to contact them directly to manage your subscription and billing. - Microsoft cannot cancel or help turn on or off recurring billing for subscriptions purchased through a third-party retailer.

Microsoft 365 Personal and Family succeeded the Office 365 Personal and Home subscriptions, with no change in pricing.

Office 365 is part of what is offered in Microsoft 365. The new product is a bundle of services that includes Office 365, Windows 10 and Enterprise Mobility + Security (EM+S). Instead of paying for just Office 365 you get your operating system and security tools included.

As that bundle gained popularity, Microsoft began applying the new brand more liberally. In particular, in 2020, Office 365 plans designed for consumer and small business use were rebranded as Microsoft 365: Office 365 Personal became Microsoft 365 Personal, Office 365 Home became Microsoft 365 Family, and so on.

Microsoft 365 is a cloud-powered, subscription-based service that provides customers with a range of business and productivity applications and services, including the Microsoft 365 productivity apps, Windows 11 operating system (OS), and Enterprise Mobility + Security (EMS).