Complete Restoration Services Inc. hiring Reconstruction Project Manager/ XACTIMATE Estimator in Boise, ID | LinkedIn (2024)

Position Summary / Purpose

Create high levels of customer satisfaction by exceeding their expectations and fulfilling the company’s contractual obligations through the timely and profitable delivery of restoration reconstruction services.

Facilitate the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition, minimizing repairs, and downtime following property damage.

Principle Duties and Responsibilities

• Exceed established targets for responding to and completing estimates on losses
• Maintain strategic relationships with vendors, subcontractors & adjusters
• Exceed profitability targets on managed projects
• Plan and execute projects from estimation to completion
• Maintain efficient and accurate flow of production paperwork from the job site to office
• Coordinate schedule of subcontractors
• Coordinate estimates from subcontractors
• Order materials required for projects and coordinate delivery to job site
• Maintain effective communication with customers and all involved parties – including third-party owners, building engineers, property managers, tenants, etc.
• Perform property inspections and completion reports
• Maintain project files
• Attend weekly production meetings

Working Relationships and Scope

• Coordinates with Marketing for follow-up and job evaluation with customers
• Coordinates with customer and administration function for timely collection of project payment
• Training on CRS protocol will be provided
• Seek and maintain your own base of subcontractors

Performance Competencies

• Oral Communication–The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one and small group situations. Adaptable and able to think on his / her feet. Able to effectively communicate with customers in understandable terms.
• Written Communication–Writes clear, precise, well organized estimates, proposals, and emails. The individual edits work for spelling, uses appropriate vocabulary, and has impeccable grammar. Is able to read and interpret written information.
• Team Building–Achieves cohesion and effective team spirit with peers, subordinates, and subcontractors. Sustains a climate characterized by open, honest relationships where differences are constructively resolved rather than ignored, suppressed, or denied. Shares credit for accomplishments.
• Planning and Organizing–Has the ability to see the overall job from start to finish. Knowing the steps to be taken, resources and time required, can effectively create a timeline for the job. Coordinates plans with other managers.
• Integrity–Ironclad. Does not cut corners. Puts company interests above self. Earns trust of co-workers. Is intellectually honest, does not play games.
• Excellence–Sets high, “stretch” standards of performance. Demonstrates low tolerance for mediocrity. Sets clear, fair, and aggressive goals for self and others, encouraging individual initiative.
• Customer Focus–Combines empathy for customer’s situation with time and budget constraints to effectively manage and exceed customer’s expectations.
• Technology–Xactimate & regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review, and forward field activity reporting.

Qualifications-Knowledge, Skills, and Abilities

• Education and Experience

Two (2) years of experience managing insurance reconstruction projects in the restoration industry

Two (2) years writing reconstruction estimates in Xactimate.

. Advanced knowledge of building construction, remodeling, or restoration.

• Financial Reports and Budgeting

Understanding of financial reports: Profit & Loss, Balance Sheet, Cash Flow, and budgeting. Ability to review completed job costing, assess performance, and identify areas for improvement.

• Technical Skills

Proficient technical skills, experience, and certification in the areas of service the company provides.

• Mathematical Skills

Adequate math skills. Able too quickly and effectively to translate remaining work into manpower planning, project completion times, and review and assess labor time reporting. Effectively project job costs based on work remaining.

• Negotiation Skills

Wins by creating advocates, not enemies, when negotiating.

• Computer Skills

Demonstrates intermediate to advanced proficiency in the use of computers and computer software. Experience with Xactimate software is a plus.

• Listening Skills

Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely response.

• Certificates, Licenses, and Registrations

None required for this position.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds.

Working Conditions

The work of this position is predominantly carried out in a shop or job site environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected. Employees will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists.

Noise level in the work environment is moderate to high.

• Compensation & Benefits
• Salary Depending on Experience $55,000-$73,000
• Commissions: If revenue goals & profit margins are met commissions can exceed $8,000+ a year.
• Company Paid Certifications & Training
• Company Vehicle - work use only
• Company Cell Phone
• Health Insurance Benefits Available
• $250 of premium for Health Insurance paid by CRS
• Flexible PTO starting at 90 days
• Vision & Dental Insurance
• Simple IRA